Connect with us

Tutorial

How to Permanently Delete Duolingo Account

How to Delete Duolingo Account – Duolingo is a free application that helps users learn basic foreign language skills. 

Offering countless language courses to choose from, Duolingo has a long history in this regard. 

However, you may have decided that it is time to permanently delete your Duolingo account. You can also close the Duolingo account of a deceased relative. Now we will explain how you can do all this.

How to Permanently Delete Duolingo Account

Duolingo Account Deletion | Private account

You have two different options for your Duolingo account; delete or disable. When you delete your account, all your data will be permanently deleted from the app. 

This means that any progress you make in your individual language course will also be deleted.

On the other hand, with account deactivation, you will suspend your account. You can reactivate your account at any time by logging back in. 

Once your account is deactivated, none of your posts will be seen and your profile will remain private.

You cannot delete or deactivate your account from the smartphone application. For this, you must log in to your Duolingo account on a computer. Once logged in, go to “  Account  ” and “  Settings  ” to access your account information.

Here you can easily deactivate or delete your account. For the process of deactivating an account,  go  to the link below and click on the option that says “  Deactivate my account  ” among the options.

There is a page that Duolingo created to give users control over their personal data. You will have the option to download a copy of all your personal data stored by Duolingo with a service called Drive-Thru, which you can access from here. 

Note that it can take up to 30 days to process each request. If you don’t want to access your data, click the “Clear Personal Data” option to delete your account and all your personal data. This process can take up to 30 days.

Deleting or deactivating your account does not mean you have canceled your subscription. For the series of subscription process, you have to follow the procedure below respectively.

For iPhones:

Step 1:  Go to Settings on your device, then select iTunes & App Store.
Step 2:  Tap on your Apple ID and then View Apple ID.
Step 3:  Now enter your password.
Step 4:  Go to Subscriptions and tap Manage.
Step 5:  Select Duolingo Premium and click Cancel Subscription.

For Android:

Step 1:  Launch the Google Play Store app on your phone.
Step 2:  Open the menu by tapping on your profile icon.
Step 3:  Now tap on Payments & subscriptions.
Step 4:  Tap Subscription from the list of options.
Step 5:  Find Duolingo Premium from the subscription list.
Step 6:  Select Cancel Subscription and complete the confirmation process.

Deleting a Dead Person’s Duolingo Account

Deleting a deceased person’s Duolingo account is more difficult depending on your access to their account information. 

If you have access to your deceased relative’s account via email, phone, or a password manager, this will make the process easier. 

After signing in to your account, you can follow the steps above to delete or deactivate your account. Also make sure he doesn’t have a paid subscription through his smartphone.

If you don’t have access to your email or account information, you should contact Duolingo support for assistance. First, you need to know how to get a death certificate and other documents. 

Once these documents are complete, you can fill out the account deletion form via the link below. Make sure to submit all the paperwork so the process can run quickly. Also, try to describe the process in all its details in the description section.

Read Also: