- We will provide a series of tips that will help both sellers and customers to unblock an Amazon account.
- It is essential to have all the documents required by the company to be able to unblock a suspended account.
Suspending an Amazon account is not exactly pleasant for both customers and sellers. It will be impossible for us to purchase products and use the services of the company. If we are sellers, we will not be able to continue our business until the problem is resolved. In this case it is essential to know how to unlock one account from Amazon.
Reasons why an Amazon account can be suspended
Before starting with the solutions to unblock an Amazon account, it is best to talk about the possible reasons why it is suspended or blocked.
Suspicious activity
We must bear in mind that Amazon is one of the safest and most reliable e-commerce , the safety of sellers and customers is fundamental for the company. For this reason, if Amazon detects any kind of suspicious activity in an account, be it a seller or a customer, it immediately becomes blocked.
Control an account from multiple IP and MAC addresses
Operating an account from multiple IP and MAC addresses can leave us with an account locked out. When we create an Amazon account on a particular computer, it captures the MAC address. When we log in to another computer, the company can block the account; There are many possibilities of suspension if we use a shared computer, especially if we use one in an Internet cafe, for example. This is because multiple Amazon users can log into the same computer.
As for the IP address, it is basically the same. This is why logging in to a device connected to public Wi-Fi is not recommended, as it can be used by multiple Amazon users. There are differences between a public IP and a private IP , so it is something that we have to take into consideration.
One of the most “popular” reasons why an Amazon account is blocked. When we register as a seller, it is essential to provide all the required documents.
The company is in charge of reviewing the profile and validating the authenticity of the documents provided. If any discrepancies are found in your account details, the account will be suspended. Obviously, during this period, no kind of product can be sold.
Providing poor service to your customers
All Amazon sellers must have a good account to avoid suspension. The performance of the account will depend to a greater extent on three factors:
- Defect rate of your order, this must not exceed 1%.
- The total cancellation of the order must also not exceed 2.5%.
- Late shipping orders must be no more than 4%.
How To Unblock an Amazon account
Send the required documents
This is a fairly simple method, sadly not available to Amazon sellers. If you are an Amazon customer and your account is blocked, we must follow these instructions:
- The first thing we will do is open the web browser and log in with our credentials.
- We open the email confirming the shipment of the last order.
- We are going to click on the link that we can see in the email to access our Amazon account. We would have to see most of the information, except for the product details.
- Next, we try to buy something on Amazon.
- When we try to buy, we will see a message that will say something similar to “Your Amazon account is blocked and orders are on hold.”
- We should also be able to see a button that says “Add documents.” We will click on this button and proceed to add the necessary documents.
When we finish sending all the documents, we will have to wait for them to be reviewed, this may take a while.
Another option is to contact Amazon support in our country. We will call you and explain why our account was blocked. It is important to ask the account specialist to review ours and try to unlock it.
Chat online
We can also use the online chat function, for this we must log in to Amazon. The problem is that, having the account blocked, we will have to use another active account. After logging in, we will communicate with Amazon through online chat and provide them with all the information that is requested. Explain in detail why the account was blocked. The account specialist should review all the information and will do what they think is necessary.
Read Also: How To Get Free Amazon Prime Movie Accounts
How to appeal an Amazon suspension?
In order to submit an appeal, it is essential to provide all the documents requested by the company and to have an action plan. This is important, we must have a detailed explanation on the matter.
- We must assure the team of specialists that the incident will never happen again.
- Explain the steps we will take to improve our services on Amazon.
- Never blame a customer.
Obviously, none of this guarantees that the account will be unlocked, this will depend on the severity of the violation.
Recomendasi
- How To Cancel BET Plus on Android Phone How To Cancel BET Plus on Android Phone - Learn how to cancel your BET+ subscription on iPhone, Android, PayPal, or directly on the company's website. Here's where you may…
- How To Know if an Android or iOS is Unlocked or… According to studies carried out, every 10 minutes one or more cell phones are stolen, somewhere in the world, because they are very commercial, representing an opportunity for anyone to get money…
- What is Distributorship? How to Become a… What is distributorship? Intermediaries, which are frequently preferred by commercial enterprises to expand their customer portfolio and increase the sales rate, and which they use as a means of carrying out…
- How To Disconnect Spotify from Facebook How To Disconnect Spotify from Facebook - Logging into your Spotify account is a breeze. In fact, you can configure Spotify to use your Facebook login as an authentication method. If you…
- How to Install Android Apps on Windows 11 How to Install Android Apps on Windows 11 - Users in the Beta channel of the Windows Insider Program can now download and run Android apps on their machines Microsoft has officially announced…
- How to Transfer Photos from iPhone to PC? How do I transfer photos from iPhone to PC? We compile the topic for you. Gone are the days when people used cameras and phones separately. If you're not a professional photographer, your…
- How to hide your birthday on Facebook How to hide your birthday on Facebook - If you have an account on the social network Facebook, you will know the amount of information that is requested. All this…
- 3 Tips Make Your Instagram Account Known Tips Make Your Instagram Account Known - If you are not a phenomenon on Instagram, do not have a known brand, or are not a very famous person, do you…
- How To Unblock Apps on Android How To Unblock Apps on Android - You may have questioned how to unblock Android applications if you discovered that your child had barred them from their phone. The "allow…
- How to Delete Phone Number from Instagram? Instagram has a feature that allows you to find people with the help of a phone number or username. However, to stay private, you may not want people to find your…
- Instagram Hacked? See how to try to recover your… Before you panic, here are some tips to try to recover your Instagram account if you believe you've been hacked. If your Instagram account has been hacked, the first thing to do…
- How to Permanently Delete Duolingo Account How to Delete Duolingo Account – Duolingo is a free application that helps users learn basic foreign language skills. Offering countless language courses to choose from, Duolingo has a long history…
- How to log in to multiple Facebook accounts on… Actually, how to logging in to multiple Facebook accounts at once is too easy to achieve. In this article we are going to see all the options we have to be able to…
- How To Remove Glympse From Android The question "How To Remove Glympse From Android?" may be on your mind. It is a GPS tracking app that locates you using the location features of your phone. However,…
- 4 How To Recover Deleted Contacts from Xiaomi What to do if contacts are lost on Xiaomi. In this article, we will share tips on how to recover a deleted contact on all types of xiaomi. Undoubtedly, sooner or…
- How To Fix Update Error 0x80070103 On Windows 10 How To Fix Update Error 0x80070103 On Windows 10 - You need to update the operating system and its components to eliminate various errors and shortcomings, and thus eliminate performance…
- How to Cancel Spotify Premium on Android, iPhone and… How to Cancel Spotify Premium - With the development of technology, many services are offered to users. These sites, which provide services such as watching movies and TV series, playing games…
- Top 12 XML Exporters! (High Profit Rate!) There are many ways to start e-commerce, one of the most preferred methods is Dropshipping or dropshipping. Dropshipping method allows you to make a strong start to e-commerce with very little…
- 12 Best Ways to Fix Gmail Slow on Your Computer Are you experiencing slow usage of your Gmail account? Is a full load taking too long? Don't worry, you've come to the right place for a solution. In this reading, we have…
- How to use Mi Cloud to track a lost or stolen Xiaomi Learn how to track a Xiaomi cell phone; the process can be done on the company's own website or using the Google account. Xiaomi has a native tool that helps you find lost…
- How To Set Up Email on iPhone How To Set Up Email on iPhone - As an alternative, you may manually set up your mail account by referring to this guide: You will be guided step-by-step through…
- What Should Be Considered When Buying a Used Phone Hello friends, Of course, we all want to buy a new phone, but in some cases, our economy does not allow to buy a new device. When this is the case,…
- How To Create a Guest Account in Windows 11 How To Create a guest account in Windows 11 - On many occasions, friends or relatives come home and we have to lend them the computer to carry out some…
- How To Turn Off Google Location on Android How To Turn Off Google Location on Android - When I open Google Maps and see a thorough list of the most recent places I've gone, it may occasionally seem…
- How To Free Xbox Live Accounts 2021 How To Free Xbox Live Accounts - The Xbox Live is the online gaming service Xbox 360 and Xbox One - must sign the Xbox Live Gold who want to…
- How To Recover A Forgotten Gmail Password How To Recover A Forgotten Gmail Password - As one of its oldest services, Gmail remains the cornerstone of Google's online presence. So when you forget yours Gmail password , and I don't mean…
- How to Transfer Android iOS Data? Details About… When you change phones, you may need to transfer all your saved data to your new phone. While data transfer can be done easily within the same operating system; many users have…
- How To Factory Reset & Hard Reset Xiaomi Mi Note 10 Hello, in this article, we have explained the hard reset and factory reset processes of the Xiaomi Mi Note 10 model. If your Xiaomi Mi Note 10 smartphone has problems as listed below, you can perform a factory reset…
- How to create a Mi Account to activate Xiaomi… Mi Account allows downloading themes to customize the system, track the device and much more; learn how to create it directly on mobile. Xiaomi mobiles allow you to link a Mi…
- How to Change Username (User) in Windows 11 This post shows students and new users how to change username in Windows 11. The new Windows 11 has many new features that can be overwhelming at times. It comes with…